I lost something at the Market. Where can I find it?
During Nutcracker Market, check with the Information Booth located in the main aisle. After the Market, call Houston Ballet, 713-535-3231 to see if it was turned in.
Are there ATMs available?
ATM machines are located just outside of each hall entrance. During Nutcracker Market in November, additional ATMs are located in the show area near booth 702 and 1604.
Where is First Aid?
In the lobby near Hall C.
How can I become a merchant at Nutcracker Market?
Visit our website's Merchants page for application details.
Where are the fashion shows held?
The Nutcracker Market fashion shows are on the second floor of NRG Center. Exit the Market and take the lobby escalator or elevator up.
Is there some place I can check my package(s)?
Yes. Package checks are located in booth 923 and the auxiliary booth 1709.
Where can I find baby-changing and breast-pumping stations?
Baby changing stations are in all men’s and women’s restrooms. Women may nurse/pump in the stroller check room 105 in the lobby and pods in the lobby across from the Hall C entrance.
Where are the restrooms?
Restrooms are located along both the front and back walls and in the lobby. Men’s restrooms are located in the back and front of Hall A & front and back of Hall C, in the lobby of Hall A & Hall C, and on the second floor of NRG Center.
Where can I obtain general information, booth or merchandise information?
Please visit the Information Booth, located in the main aisle.
What are the dates for future Nutcracker Markets at NRG Center?
November 13-16, 2025
November 12-15, 2026